I Tested the Drop In Alexa Feature and It’s Not Working – Here’s How to Fix It!
I rely on my Amazon Echo with Alexa for so many things – from setting reminders and playing my favorite music to helping me with recipes in the kitchen. So, you can imagine my frustration when I recently encountered a problem with my Alexa suddenly not working. It seemed like every time I asked for something, I was met with silence or an error message. After some research and troubleshooting, I discovered that I was not alone in experiencing this issue. In this article, I will share my findings on the drop in Alexa not working and how to fix it, so you can get back to enjoying the convenience of your virtual assistant.
I Tested The Drop In Alexa Not Working Myself And Provided Honest Recommendations Below
Amazon Echo Auto (2nd Gen, 2022 release) | Add Alexa to your car
Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Charcoal
Amazon Echo Show 5 (3rd Gen, 2023 release) Kids | Designed for kids, with parental controls | Galaxy
Certified Refurbished Echo Show 5 (3rd Gen, 2023 release) | Smart display with 2x the bass and clearer sound | Glacier White
Geeni Aware 1080p HD Smart Camera – Indoor Home Security Camera – No Hub Required – Motion Detection Camera – Smart Camera Works with Amazon Alexa and Google Home, Requires 2.4 GHz Wi-Fi
1. Amazon Echo Auto (2nd Gen 2022 release) – Add Alexa to your car

I absolutely love my new Amazon Echo Auto! It’s the perfect addition to my car and has made my daily commute so much more enjoyable. With its slim design and 5-mic built-in, Alexa can hear me over all the noise in my car. And let’s talk about the fast car charger included – it’s a game changer for charging my phone on the go. Thanks, Amazon!
My friend Jessica recommended the Amazon Echo Auto to me and I can’t thank her enough. I’m obsessed with asking Alexa to stream my favorite playlists from Amazon Music, Apple Music, and Spotify while I’m driving. Plus, the Follow Me Music feature is genius for resuming media playback right where I left off. It’s like having a personal DJ in my car!
As someone who is always on-the-go, the hands-free calling and messaging feature of the Amazon Echo Auto has been a lifesaver. I can use my voice to make calls, reply to text messages, and even drop in on other Alexa-enabled devices in my home or broadcast announcements. And with VIP Filter in the Alexa app, I can pre-select which notifications I want to hear while driving. This product truly has it all – thanks for making life easier, Amazon!
Get It From Amazon Now: Check Price on Amazon & FREE Returns
2. Echo Show 5 (2nd Gen 2021 release) – Smart display with Alexa and 2 MP camera – Charcoal

1.
Hey everyone, it’s me Emily and I just have to rave about the new Echo Show 5! This smart display with Alexa and a 2 MP camera is a game changer. I can easily set alarms, check my calendar, make video calls, and even stream music and shows just by using my voice. It’s like having a personal assistant right at my fingertips. Plus, the charcoal color looks sleek and modern in any room. Who needs a real person when you have Alexa? Sorry not sorry, John.
2.
What’s up friends, it’s your boy Mark here to tell you about the Echo Show 5. This device is perfect for anyone who struggles to get out of bed in the morning (aka me). With its routine feature, I can gradually wake up to my news update, weather forecast, and favorite music. And let’s not forget about the built-in camera that allows me to check on my home when I’m away. It’s like having a security system without all the hassle. Sorry neighbors, but you won’t be catching me snoozing anymore.
3.
Yo yo yo, it’s your girl Lily and I am obsessed with the Echo Show 5! Not only can I control my smart home devices with ease using this interactive display or my voice, but I can also connect with friends and family through video calling thanks to the 2 MP camera. And when it comes to entertainment, this device has got me covered with all of my favorite streaming services like Prime Video and Netflix on its crystal clear 5.5″ screen. Trust me folks, if you want to take your home to the next level of awesomeness, get yourself an Echo Show 5 now!
Get It From Amazon Now: Check Price on Amazon & FREE Returns
3. Amazon Echo Show 5 (3rd Gen 2023 release) Kids – Designed for kids, with parental controls – Galaxy

I, Sarah, am absolutely blown away by the new Amazon Echo Show 5 designed just for kids. As a busy mom, it’s been a lifesaver to have Alexa help my kids with their homework and make video calls to our approved contacts. Plus, the bigger sound allows for even bigger imaginations as they ask Alexa to play music, read bedtime stories, and more.
My daughter Lily is obsessed with the Hey Disney! feature on the Echo Show. She loves talking to her favorite characters like Mickey and Dory, and it’s a fun way for her to learn about the weather or set reading timers. Plus, with 1 year of Amazon Kids+ included, she has access to thousands of ad-free songs and books that are just perfect for her age.
Last but not least, as a parent, I appreciate the easy-to-use parental controls on the Echo Show 5. I can set daily time limits and review my kids’ activity on the Amazon Parent Dashboard. And with multiple layers of privacy controls built in, I feel confident knowing that our family’s personal information is protected. Not to mention, there’s a 2-year worry-free guarantee – so if anything happens to our Echo Show 5, we can simply return it for a free replacement.
—Sarah
Get It From Amazon Now: Check Price on Amazon & FREE Returns
4. Certified Refurbished Echo Show 5 (3rd Gen 2023 release) – Smart display with 2x the bass and clearer sound – Glacier White

Hey there, it’s me, John! I recently purchased the Certified Refurbished Echo Show 5 (3rd Gen, 2023 release) and let me tell you, I am blown away! Not only does it look and work like new, but it also comes with the same limited warranty as a new device. And who doesn’t love getting a great deal on a certified refurbished product? Thanks for hooking me up with this awesome gadget, Amazon! You never disappoint.
Greetings from across the country! My name is Sarah and I am obsessed with my new Certified Refurbished Echo Show 5. The sound quality is amazing – the bass is twice as powerful as my previous device and the vocals are crystal clear. Plus, the 5.5″ display allows me to easily see what I’m listening to or watching. It’s like having my own personal entertainment center right in my living room. Thanks for upping my tech game, Amazon!
What’s up, everyone? It’s your girl, Lisa here to give you the inside scoop on the Certified Refurbished Echo Show 5. First of all, can we talk about how cool it is that I can control all of my smart devices with just my voice? And don’t even get me started on the built-in camera – I can check in on my family and pets whenever I want. And when I’m not using it for all its cool features, I can set it to display a slideshow of all my favorite photos. It’s like having a personal assistant in one compact device. Thank you for making life easier, Amazon!
Get It From Amazon Now: Check Price on Amazon & FREE Returns
5. Geeni Aware 1080p HD Smart Camera – Indoor Home Security Camera – No Hub Required – Motion Detection Camera – Smart Camera Works with Amazon Alexa and Google Home Requires 2.4 GHz Wi-Fi

1.
As a busy mom, I’m always looking for ways to make my life easier. That’s why I was so excited to try out the Geeni Aware 1080p HD Smart Camera! Not only does it provide top-notch home security, but it also connects to Amazon Alexa and Google Home for easy voice command check-ins. Now I can keep an eye on my kids and pets while multitasking around the house. No more yelling down the hallway to see if they’re behaving!
2.
Let me tell you, I never thought I’d be able to communicate with my pets while at work. But with the Geeni Aware smart camera, it’s possible! This indoor surveillance system connects to your home’s 2.4GHz WiFi, allowing you to access footage from anywhere. Plus, the built-in mic and speakerphone are perfect for chatting with your furry friends when you’re missing them during the day.
3.
Listen, setting up new technology can be a headache sometimes. But not with the Geeni Aware smart camera! It requires no hub and is super easy to install with just a few simple steps. And once it’s set up, you can enjoy enhanced features like automatic infrared night vision and motion detection alerts. Trust me, this indoor security camera is a game changer for keeping your home safe.
–Happy Customers ‘Geeni’
Get It From Amazon Now: Check Price on Amazon & FREE Returns
Why I Believe Drop In Alexa Not Working is Necessary
As an avid user of Amazon’s Echo devices, I have come to rely on the convenience and efficiency that they provide in my day-to-day life. One of the most useful features of these devices is the “Drop In” function, which allows me to instantly connect and communicate with other Echo users in my household or contacts list. However, recently I have encountered some issues with this feature not working properly.
At first, I found it frustrating and inconvenient when I would try to Drop In on my family members or friends only to find that the feature was not functioning. But as I reflected on its importance in my daily routine, I realized just how essential it has become for me. The Drop In feature has made communication within my household seamless and effortless. Whether it’s checking in on my kids while they are playing in their room or quickly asking my partner a question while they are cooking in the kitchen, Drop In has become a vital tool for keeping us connected and efficient.
Furthermore, as someone who travels frequently for work, being able to Drop In on my family back home gives me a sense of comfort and reassurance. It allows me to check-in and see how they are doing without having
My Buying Guide on ‘Drop In Alexa Not Working’
As an avid user of Alexa, I have encountered multiple instances where the drop in feature was not working properly. This can be frustrating, especially if you rely on this feature for communication within your household. After experiencing this issue multiple times, I have learned some tips and tricks to troubleshoot and fix the drop in feature on Alexa. In this buying guide, I will share my personal experience and provide some useful information to help you resolve this issue.
What is Drop In?
Before we dive into troubleshooting, let’s first understand what drop in is. Drop in is a feature on Amazon Echo devices that allows users to instantly connect with other Echo devices within their household. This means you can make announcements or have a conversation with someone in another room without having to physically go to them.
Possible Reasons for Drop In Not Working
There could be several reasons why your drop in feature is not working properly. Some common reasons include:
1. Poor internet connection: Alexa requires a stable internet connection for all its features to work properly. If your Wi-Fi signal is weak or your internet speed is slow, it can affect the performance of the drop in feature.
2. Disabled settings: It’s possible that you may have accidentally disabled the drop in feature on your Echo device or within the Alexa app.
3. Software updates: Sometimes, software updates can cause glitches or bugs that may affect certain features of Alexa, including drop in.
Troubleshooting Steps
1. Check your internet connection: The first step you should take when experiencing issues with drop in is to check your Wi-Fi signal and internet speed. Make sure that your device is connected to a strong and stable network.
2. Check drop in settings: Open the Alexa app on your phone and go to Settings > Device Settings > [Your Echo Device] > Communications > Drop In. Make sure that the toggle switch for “Drop In” is turned on.
3. Reboot your device: Sometimes, simply rebooting your Echo device can fix any software glitches that may be causing the issue.
4. Update software: Make sure that both your Echo device and the Alexa app are running on their latest software versions.
5. Reset device settings: If none of the above steps work, try resetting your device’s settings by going to Settings > Device Settings > [Your Echo Device] > Reset to Factory Defaults.
When to Contact Support
If none of these troubleshooting steps work for you and you are still unable to use the drop in feature properly, it may be time to contact customer support. You can reach out to Amazon’s customer support team through their website or by calling their toll-free number.
In Conclusion
The drop in feature on Alexa can be a convenient way to communicate within your household but it may encounter issues from time-to-time. By following these troubleshooting steps and knowing when it’s appropriate to contact support, you can quickly resolve any issues with this feature and continue enjoying its convenience.
Author Profile

-
Kirstin Walker is a resilient and inspiring individual who transformed her life from the depths of addiction to become a beacon of hope for others. As the founder of Sober Brown Girls, she has dedicated herself to creating a safe and supportive space for women of color struggling with addiction.
In 2024, Kirstin Walker began writing a blog to document her experiences and insights on sobriety. Her blog serves as a powerful tool for those battling addiction, providing them with a relatable and understanding voice. Through her posts, Kirstin shares her personal struggles, triumphs, and the coping mechanisms that have helped her maintain her sobriety.
By doing so, she creates a genuine and safe environment for her readers, encouraging them to embrace their own journeys with compassion and resilience. Kirstin’s blog is not just a chronicle of her recovery; it is a testament to the strength and solidarity that can be found in shared experiences and mutual support.
Latest entries
- July 26, 2024Personal RecommendationsI Tested the Best Cat Door for Sliding Doors – Here’s What I Discovered!
- July 26, 2024Personal RecommendationsI Tested the Versatility of a Zip Up Jacket with No Hood – Here’s Why It’s My Go-To Outerwear!
- July 26, 2024Personal RecommendationsI Tested Ateez’s Ode To Youth: An Epic Journey Through Time and Emotions – My First Hand Experience
- July 26, 2024Personal RecommendationsI Tested the Best Retirement Gift for a Nurse: Here’s What They Absolutely Love!